{"id":51921,"date":"2025-10-08T11:33:40","date_gmt":"2025-10-08T08:33:40","guid":{"rendered":"https:\/\/wizashop.rocketseo.dev\/termeni-si-politica-de-confidentialitate\/"},"modified":"2025-11-04T21:05:41","modified_gmt":"2025-11-04T18:05:41","slug":"termeni-si-politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/wiza-shop.md\/en\/termeni-si-politica-de-confidentialitate\/","title":{"rendered":"Termeni \u0219i politica de confiden\u021bialitate"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Termeni \u0219i Politica de Confiden\u021bialitate<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Ace\u0219ti Termeni de utilizare ai magazinului online\u00a0<a href=\"http:\/\/www.wiza.md\/\">www.wiza.md<\/a>\u00a0se aplic\u0103 comenzilor pentru achizi\u021bionarea de produse\/servicii oferite de MIRMOB S.R.L. prin intermediul site-ului wiza.md.<br\/>Pentru a utiliza site-ul \u00een condi\u021bii optime, v\u0103 recomand\u0103m s\u0103 citi\u021bi cu aten\u021bie Termenii prezenta\u021bi. Ne rezerv\u0103m dreptul de a modifica aceste prevederi f\u0103r\u0103 notificare prealabil\u0103.<\/p>\n\n<h3 class=\"wp-block-heading\">1. DISPOZI\u021aII GENERALE<\/h3>\n\n<p class=\"wp-block-paragraph\">Acest site apar\u021bine companiei MIRMOB S.R.L. Prin plasarea unei comenzi \u00een magazinul online, Cump\u0103r\u0103torul accept\u0103 Termenii de v\u00e2nzare a produselor \u0219i\/sau prestare a serviciilor, \u00een conformitate cu legisla\u021bia Republicii Moldova (\u00een continuare \u2013 Termeni).<br\/>Utilizarea site-ului implic\u0103 acceptarea Termenilor \u0219i Condi\u021biilor propuse de MIRMOB S.R.L., \u00een conformitate cu Legea nr. 284\/2004 privind comer\u021bul electronic. Rela\u021biile dintre cump\u0103r\u0103tor \u0219i v\u00e2nz\u0103tor se stabilesc \u00een baza Legii nr. 105\/2003 privind protec\u021bia consumatorilor \u0219i a altor acte normative adoptate \u00een conformitate cu aceasta.<br\/>V\u00e2nz\u0103torul \u00ee\u0219i rezerv\u0103 dreptul de a modifica ace\u0219ti Termeni, iar Cump\u0103r\u0103torul este responsabil s\u0103 urm\u0103reasc\u0103 eventualele modific\u0103ri.<\/p>\n\n<h3 class=\"wp-block-heading\">2. PROTEC\u021aIA DATELOR CU CARACTER PERSONAL<\/h3>\n\n<p class=\"wp-block-paragraph\">Prin utilizarea site-ului\u00a0<a href=\"http:\/\/www.wiza.md\/\">www.wiza.md<\/a>, v\u0103 exprima\u021bi automat acordul pentru colectarea \u0219i prelucrarea datelor cu caracter personal, necesare pentru procesarea\/confirmarea\/executarea comenzilor.<br\/>Datele personale sunt prelucrate exclusiv \u00een scopuri legale, cum ar fi furnizarea produselor comandate, promo\u021bii, analize Google, cookie-uri \u0219i comunic\u0103ri promo\u021bionale sau informative.<br\/>Toate informa\u021biile care con\u021bin date personale sunt p\u0103strate \u0219i utilizate doar pe perioada necesar\u0103 realiz\u0103rii scopurilor pentru care au fost colectate \u0219i \u00een conformitate cu prevederile Legii nr. 133\/2011 privind protec\u021bia datelor cu caracter personal.<br\/>Folosim m\u0103suri comerciale de securitate pentru a preveni accesul neautorizat, men\u021binerea acurate\u021bei datelor \u0219i asigurarea utiliz\u0103rii corecte a informa\u021biilor pe site. Transmiterea de date prin Internet sau re\u021bele wireless nu poate fi complet securizat\u0103. Prin urmare, ca \u0219i alte companii, nu putem garanta securitatea absolut\u0103 a informa\u021biilor furnizate de c\u0103tre client \u2013 utilizarea acestora se face pe propria r\u0103spundere.<\/p>\n\n<h3 class=\"wp-block-heading\">3. PLASAREA COMENZII \u0218I PLATA<\/h3>\n\n<p class=\"wp-block-paragraph\">Plata comenzilor se poate efectua prin card bancar \u2013 la primirea comenzii ve\u021bi primi bon fiscal care confirm\u0103 plata.<br\/>Plata online se face \u00een condi\u021bii de maxim\u0103 siguran\u021b\u0103, prin intermediul cardului bancar, cu confirmare ulterioar\u0103 prin email.<br\/>Procesatorul de pl\u0103\u021bi utilizeaz\u0103 un sistem sigur, bazat pe ultima versiune a standardului 3D-Secure, ceea ce presupune autentificarea utilizatorului pe o pagin\u0103 securizat\u0103 a maib, cu un cod unic pentru fiecare tranzac\u021bie.<br\/>Ramburs\u0103rile se efectueaz\u0103 doar pe cardul cu care a fost realizat\u0103 plata.<br\/>Pentru a efectua plata, vor fi solicitate urm\u0103toarele date:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Num\u0103rul cardului (16 cifre)<\/li>\n\n\n\n<li>Data expir\u0103rii (lun\u0103 \u0219i an)<\/li>\n\n\n\n<li>Codul CVC sau CVV (3 cifre)<\/li>\n\n\n\n<li>Numele \u0219i prenumele de pe card<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Dac\u0103 moneda cardului difer\u0103 de MDL, conversia se face conform condi\u021biilor b\u0103ncii emitente.<\/p>\n\n<h3 class=\"wp-block-heading\">4. LIVRAREA PRODUSELOR\/SERVICIILOR<\/h3>\n\n<p class=\"wp-block-paragraph\">Dup\u0103 plasarea comenzii, cump\u0103r\u0103torul va fi informat despre data estimativ\u0103 de livrare.<br\/>Livrarea \u00een Chi\u0219in\u0103u se efectueaz\u0103 \u00een termen de p\u00e2n\u0103 la 14 zile lucr\u0103toare de la confirmarea comenzii. Program: 09:00\u201317:00.<br\/>Livrarea este gratuit\u0103 pentru comenzile de minim 5000 lei. Pentru comenzile sub aceast\u0103 sum\u0103, livrarea cost\u0103 160 lei (inclus\u0103 \u00een totalul comenzii).<br\/>Nu se efectueaz\u0103 livr\u0103ri \u00een zilele de duminic\u0103 \u0219i s\u0103rb\u0103tori legale.<br\/>Termenul de livrare poate fi extins \u00een cazuri excep\u021bionale (condi\u021bii meteo nefavorabile, s\u0103rb\u0103tori, defec\u021biuni tehnice etc.).<br\/>Pute\u021bi alege orice adres\u0103 de livrare \u2013 domiciliu, birou etc. Se accept\u0103 un singur punct de livrare per comand\u0103. Pentru adrese multiple, v\u0103 rug\u0103m s\u0103 plasa\u021bi comenzi separate.<br\/>La primirea produsului, v\u0103 rug\u0103m s\u0103 verifica\u021bi integritatea ambalajului \u0219i prezen\u021ba bonului fiscal \u00een prezen\u021ba curierului. Ulterior, reclama\u021biile nu vor fi acceptate.<\/p>\n\n<h3 class=\"wp-block-heading\">5. DREPTUL DE RETURNARE<\/h3>\n\n<p class=\"wp-block-paragraph\">Conform Legii nr. 105-XV din 13 martie 2013 privind protec\u021bia consumatorilor, Cump\u0103r\u0103torul are dreptul s\u0103 returneze produsele achizi\u021bionate \u00een termen de 14 zile.<br\/>Rambursarea se face pe cardul cu care a fost efectuat\u0103 plata.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Produsele care nu pot fi returnate, conform Anexei nr. 2 la Hot\u0103r\u00e2rea Guvernului nr. 1465 din 08.12.2003, modificat\u0103 prin HG nr. 1188 din 02.11.2007:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Lenjerie, articole de uz intim<\/li>\n\n\n\n<li>Articole de igien\u0103 personal\u0103 (periu\u021be, piepteni, aparate de ras etc.)<\/li>\n\n\n\n<li>Produse cosmetice \u0219i de parfumerie<\/li>\n\n\n\n<li>\u021aes\u0103turi \u0219i textile la metru<\/li>\n\n\n\n<li>Cablu electric \u0219i accesorii<\/li>\n\n\n\n<li>Produse din mase plastice pentru contact alimentar (vesel\u0103 de unic\u0103 folosin\u021b\u0103 etc.)<\/li>\n\n\n\n<li>Juc\u0103rii<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><strong>Contact pentru retur:<\/strong>\u00a0<a href=\"tel:37361007700\">+373 61 007 700<\/a><br\/><strong>Termen procesare retur:<\/strong>\u00a03 zile<br\/><strong>Modalitate retur:<\/strong>\u00a0fizic, prin oficiul Nova Poshta nr. 7, Chi\u0219in\u0103u, str. Voluntarilor 15<br\/><a href=\"https:\/\/novaposhta.md\/department\/684ef33b-b174-11ea-80c9-005056b2037d\">https:\/\/novaposhta.md\/department\/684ef33b-b174-11ea-80c9-005056b2037d<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">Dac\u0103 produsul identic nu este disponibil, consumatorul poate solicita rambursarea integral\u0103.<br\/>Returul este posibil doar dac\u0103:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Produsul nu a fost folosit, are toate componentele, eticheta \u0219i ambalajul original<\/li>\n\n\n\n<li>Nu \u0219i-a pierdut calit\u0103\u021bile de consum<\/li>\n\n\n\n<li>Se prezint\u0103 dovada achizi\u021biei<\/li>\n\n\n\n<li>Nu face parte din lista produselor nereturnabile<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">6. POLITICA DE CONFIDEN\u021aIALITATE<\/h3>\n\n<p class=\"wp-block-paragraph\">Conform Legii nr. 133\/2011 privind protec\u021bia datelor cu caracter personal, furnizorul prelucreaz\u0103 datele personale cu bun\u0103 credin\u021b\u0103, prin metode automate \u0219i manuale, \u00een condi\u021bii de securitate \u0219i confiden\u021bialitate.<br\/>Datele prelucrate includ: nume, prenume, num\u0103r de telefon, adres\u0103 fizic\u0103 \u0219i po\u0219tal\u0103.<br\/>Scopul prelucr\u0103rii: administrarea site-ului, livrarea comenzilor, contactul cu clientul, comunic\u0103ri promo\u021bionale.<br\/>Informa\u021biile furnizate reprezint\u0103 consim\u021b\u0103m\u00e2ntul clar pentru prelucrarea acestora.<br\/>Furnizorul nu va dezv\u0103lui datele c\u0103tre ter\u021bi f\u0103r\u0103 consim\u021b\u0103m\u00e2nt, cu excep\u021bia cazurilor prev\u0103zute de lege.<br\/>Datele pot fi utilizate \u00een scopuri statistice \u0219i de promovare ulterioar\u0103.<br\/>Furnizorul respect\u0103 cerin\u021bele de securitate \u0219i protejeaz\u0103 datele clien\u021bilor de pierdere, falsificare sau acces neautorizat.<br\/>Personalul furnizorului este obligat s\u0103 respecte confiden\u021bialitatea datelor.<br\/>Furnizorul nu colecteaz\u0103 informa\u021bii despre carduri (num\u0103r, valabilitate, \u021bar\u0103 etc.)<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Pentru informa\u021bii suplimentare:<\/strong><br\/>\ud83d\udce7 info@wiza.md<br\/>\ud83d\udcde +373 61 007 700<\/p>\n\n<h3 class=\"wp-block-heading\">7. DATE DE CONTACT<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Denumire juridic\u0103:<\/strong>\u00a0MIRMOB S.R.L.<br\/><strong>IDNO:<\/strong>\u00a01014600028149<br\/><strong>Adres\u0103 juridic\u0103:<\/strong>\u00a0mun. Chi\u0219in\u0103u, str. P\u0103durilor 54<br\/><strong>Adres\u0103 fizic\u0103:<\/strong>\u00a0bd. Decebal, 72\/1, of. 207 A, Chi\u0219in\u0103u, MD2038<br\/><strong>Telefon de contact:<\/strong>\u00a0+373 61 007 700<br\/><strong>Email:<\/strong>\u00a0info@wiza.md<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i Politica de Confiden\u021bialitate Ace\u0219ti Termeni de utilizare ai magazinului online\u00a0www.wiza.md\u00a0se aplic\u0103 comenzilor pentru achizi\u021bionarea de produse\/servicii oferite de MIRMOB S.R.L. prin intermediul site-ului wiza.md.Pentru a utiliza site-ul \u00een condi\u021bii optime, v\u0103 recomand\u0103m s\u0103 citi\u021bi cu aten\u021bie Termenii prezenta\u021bi. Ne rezerv\u0103m dreptul de a modifica aceste prevederi f\u0103r\u0103 notificare prealabil\u0103. 1. DISPOZI\u021aII GENERALE Acest [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-51921","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Termeni \u0219i politica de confiden\u021bialitate - Wiza<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wiza-shop.md\/termeni-si-politica-de-confidentialitate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termeni \u0219i politica de confiden\u021bialitate - Wiza\" \/>\n<meta property=\"og:description\" content=\"Termeni \u0219i Politica de Confiden\u021bialitate Ace\u0219ti Termeni de utilizare ai magazinului online\u00a0www.wiza.md\u00a0se aplic\u0103 comenzilor pentru achizi\u021bionarea de produse\/servicii oferite de MIRMOB S.R.L. prin intermediul site-ului wiza.md.Pentru a utiliza site-ul \u00een condi\u021bii optime, v\u0103 recomand\u0103m s\u0103 citi\u021bi cu aten\u021bie Termenii prezenta\u021bi. 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